Club House Open again for all use

 Note: The club house is now open for all use. 

Road To Wimbledon 2921 Competition for U14's

 ROAD TO WIMBLEDON

Road To Wimbledon is the biggest competition in the UK with 9500 Girls and and boys from over 650 clubs. parks and schools.  The initiative is staged every year by the All England Club (Wimbledon) to promote both Junior and Grass Court Tennis. The first stage is held at a club, park or school.  The winners then progress to County finals and then progress to the finals held at the All England Club in August.  

We will be hosting the first stage at the Club on Friday 4th June from 2pm.  

Criteria to enter:

1, Must be U14  (born 1 January 2007 - 31 December 2010)

2, Must be a member of Henley Tennis Club - Become a member HERE

To enter please email name, contact number and date of birth by Monday 31st June.

Full details at the RTW LTA pages - Road to Wimbledon 14U Tennis Challenge | LTA  

Best wishes,

Tom

07795562292

info@mysportspro.co.uk

www.mysportspro.co.uk 

June Half Term Tennis Camps

 

Please find information below regarding our Junior Half Term Camps taking place Tuesday 1st June to Friday 4th June. Full week options are available to book online via My Sports Pro (Adhoc day bookings please email info@mysportspro.co.uk) Dates Tuesday 1st June to Friday 4th June Option 1 9am to 10am - 4 to 6 years Option 2 10:30am to 1:30pm - 7 years and above Structure Each camp day will focus on developing an area of play using a various skills and techniques, building towards the final 'Game Day' involving fun individual and team games and competition with prizes up for grabs What to bring clothing appropriate for the days weather, drink & snack  Members Prices Option 1 Full course £32 or £10 per day - Option 2 Full course £90 or £30 per day Non Members Prices Option 1 Full course £42 or £15 per day - Option 2 Full course £110 or £35 per day For any further information please contact Head Coach Tom - Mobile 07795562292 Email info@mysportspro.co.uk

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Log In and Court Booking Issues

 Logging In / User Account Access Issues

In order for a user to receive full access to your venue's site and receive the full benefits of holding a membership, members need to ensure that they are correctly logging into their account. A common issue is that the user is using the wrong login details. 

If a user registers twice in error without realising and they log into their account which does not hold their latest account status (active membership, roles, parent-child relationship) this could cause various issues and confusion. You may come across the following examples: 

• The user receiving 'Access Denied' message when selecting court booking on your site;
• The user being incorrectly charged for booking a court;
• The user seeing padlocks against courts when trying to make a reservation.

Please be aware that a user can log into ClubSpark and your venue in multiple ways. When a user registers with your venue, they can register directly with Clubspark or they can sign up using one of the following - FaceBook, LTA or Gmail. What a user must remember, once they have registered using one of these methods they must log in using the same method every-time. 

The contact may have registered account with Facebook and Clubspark. The symbols to the right of the contact record will indicate the method they used to register with. 

If the user logs in via Clubspark and tries to book a court and your venue has created booking rules that differ for member and non-member, then this user will not receive the full benefits of their membership when logging in via Facebook. You can see this in the screenshot above, as the contact record with the ClubSpark symbol, the membership status is showing as 'Lapsed'. 

Their active membership is held against their Facebook account, so they will need to log in via Facebook every time for the platform to recognise them as a member. 

Should you receive any queries from individuals that cannot book courts, then the first step is to check with them how they are logging in and also check in the contacts module the method they used to create their account. 

If you have duplicated contacts similar to the example above then check with the user what method they would prefer to access their account with. You can then go ahead and merge the contact records, ensuring you keep the correct account.